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- We recommend choosing only the shipping methods which allow your package to be fully insured.
- We cannot replace an uninsured shipment which has been lost or damaged.
- We insure all packages through their respective freight carrier.
- UPS charges 1/3% on amounts up to $50,000. Fedex charges 1/2% on amounts up to $50,000. Airborne charges 1/2% on amounts up to $50,000.
- Airmail does not carry insurance, but we self-insure up to $100.
- Any loss or damage must be reported immediately to both the freight carrier and us.
- The freight carrier makes the final decision to award an insurance claim.
- if you have a shipment which has been lost or damaged, please fill out this form and fax to us: Lost or Damage Shipment Claim Form
- If your company has an insurance policy and does not wish to have the package insured by the carrier, please submit this form together with a copy of your insurance binder. Here is the link to Self-Insurance Binder. Any insurance charges applied to an order without this information will not be refunded.
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